Detecting impairments before they impact customers and end users, Intelligent Service Level Management (iSLM) Solution includes Nortel CS1000 Monitor and one IP telephony switch-agnostic Voice Quality probe (VQProbe(TM)). Nortel CS1000 Monitor Probe receives, captures, processes, tracks, displays, and reports performance metrics in Nortel IP Telephony environment. VQProbe enables proactive monitoring of real-time and completed voice calls to ensure optimal performance.

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